We understand that privacy online is important to the users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Prata:Β (WABASTA CREATIONS LLP)Β (collectively, "Services") .
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WHAT IS PERSONAL DATA AND HOW WE USE IT?
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- Personal Data means data about a living individual including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information, who can be identified from that data or from those and other information either in our possession or likely to come into our possession.
- We will use this information to fulfill any order and to communicate with you when necessary.
- We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
- Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and us perform our duties and fulfill your order requirements.
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WHAT ARE 'COOKIES' AND HOW DO WE USE THEM?
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- Cookies are small pieces of information saved by your browser onto your computer. Cookies are used for a variety of reasons. By using cookies, we can make your online experience more efficient. For example, they allow you to store your chosen items in your shopping basket, without losing them between visits, and to make the checkout process faster.
- We will also use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website. Such information may include the number of visits, average time spent, and other statistics relating to the website.We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
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CHILDREN'S PRIVACY
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- Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. When you use this website, you are automatically agreeing that both your access to the site and your use of it are.
- If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers to our best ability.
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CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued dealings with the Prata: subsequent to any changes made to the Privacy Policy will signify your consent and agreement to collection, use, retention and disclosure of your personal information in accordance with the changed Privacy Policy. You are advised to review this Privacy Policy periodically for any changes and check the last updated date of this policy . Changes to this Privacy Policy are effective when they are posted on this page .
Frequently Asked Questions
No, we do not currently offer worldwide shipping. However, we plan to resume this service soon.
The delivery time for your order will depend on your location as well as the availability of the product. Generally, it takes 10-15 business days for orders to arrive once they are processed. Once your order is confirmed, you will receive an email with delivery details that will include estimated delivery dates. We strive to provide the best service possible and are committed to keeping you informed every step of the way.
We strive to present the colours of our products as accurately as possible on our website, but we cannot guarantee that the colour display on your device's screen will be entirely precise. Electronic device monitors and screens differ. Additionally, some products may appear smaller or larger than their displayed image on the site. Therefore, we advise you to check the dimensions of the products provided before making any purchases.
Prata offers lifetime re-plating services, with the first year complimentary, and subsequent maintenance at a nominal charge. For further assistance, please contact us at jewelsbyprata@gmail.com.
When you are browsing our shop section, take your time to find the items you love. Once you have found an item, click on the 'Add to cart' button. Keep adding the items you want to purchase to the cart. To review your selections, click on the 'My cart' icon located at the top right of the page. If you wish to remove any items from your cart, use the 'Remove Item' button. When you are ready to complete your order, just click on the 'Check Out' button.
We accept a variety of payment methods including Credit Card, UPI, net banking, and Cash on Delivery (COD).
Once your items have been dispatched, we cannot redirect your order.