All Prata: pieces are meticulously handcrafted using 925 Sterling Silver. Please take note that the silver used is exclusively sourced from government-approved authorized dealers, guaranteeing the highest quality and purity.

We exclusively use meticulously crafted, premium imported zirconia stones and quality man-made gemstones in every piece.

Yes, we offer a 1 year warranty for our jewelry and it covers minor repairs and related services.

To make a purchase, click "Add to Bag" for your chosen products. Continue shopping if needed. When you're ready, review your selections by clicking the shopping bag icon on the top right. Apply any rewards, coupons, or gift cards you have. Click "Checkout."

For registered users, provide shipping and billing information or register. Guest users can fill in details on the Checkout page. Add delivery instructions or a message for gift orders. Choose your payment method and click "Place My Order" to complete your purchase. Enjoy shopping!

Selecting the right size is a crucial part of choosing your jewelry. We're here to make this process easier for you. Feel free to reach out for assistance via WhatsApp at +91 7069990606 or email us at jewelsbyprata@gmail.com.

We will be happy to assist you. Feel free to connect with us via WhatsApp at +91 7069990606 or email us at jewelsbyprata@gmail.com for any inquiries or custom jewelry requests.

We accept Visa, MasterCard, AMEX, and offer Cash on Delivery (with an additional INR 150 charge), popular digital wallets, and UPI as secure payment options. Rest assured, we prioritize your security and do not store any card details.

Unfortunately, we are unable to redirect orders once your items have been dispatched.

We strive to present product colors as accurately as possible on our website. However, please be aware that the colors you see on your device's screen may not be entirely precise due to variations in electronic device monitors. Additionally, some products may appear differently in size than their images on the site. It's advisable to review the product dimensions provided before making a purchase.

For all the domestic orders the shipping is FREE as long as its a prepaid order. However a shipping of ₹150 is charged on all COD orders. Domestic orders are usually delivered within 10-15 business days. However rural domestic addresses require one or more additional days to deliver.​

Shipping charges for international orders is ₹2200 . Transit time for international orders will vary, depending on the location. International delivery cannot be guaranteed within a time frame due to customs.

Shipping is free on orders above ₹ 20,000.
Please Note : VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.

As we craft each order specifically for you, we regret to inform you that order returns are not available. However, at PRATA:, we stand behind the quality of our jewelry. If you receive a product with genuine manufacturing defects or an incorrect item, we are pleased to offer an exchange.

You have the option to choose a new piece, or we can provide you with a credit note, valid for 6 months, so you can shop with us at your convenience.

Our jewelry is meticulously designed and expertly handcrafted in the vibrant cities of Surat and Mumbai, India.

Prata: offers lifetime re-plating services, with the first year complimentary, and subsequent maintenance at a nominal charge. For further assistance, please contact us at jewelsbyprata@gmail.com.

No, we do not currently offer worldwide shipping. However, we plan to resume this service soon.

The delivery time for your order will depend on your location as well as the availability of the product. Generally, it takes 10-15 business days for orders to arrive once they are processed. Once your order is confirmed, you will receive an email with delivery details that will include estimated delivery dates. We strive to provide the best service possible and are committed to keeping you informed every step of the way.