Contact us on:
EMAIL: JEWELSBYPRATA@GMAIL.COM
PH: +91 70699 90606
Address: 1st Floor, 4, Sarjan Society, Opp Sargam Shopping Center, City Light, Surat-395007 Gujarat
Frequently Asked Questions
No, we do not currently offer worldwide shipping. However, we plan to resume this service soon.
The delivery time for your order will depend on your location as well as the availability of the product. Generally, it takes 10-15 business days for orders to arrive once they are processed. Once your order is confirmed, you will receive an email with delivery details that will include estimated delivery dates. We strive to provide the best service possible and are committed to keeping you informed every step of the way.
We strive to present the colours of our products as accurately as possible on our website, but we cannot guarantee that the colour display on your device's screen will be entirely precise. Electronic device monitors and screens differ. Additionally, some products may appear smaller or larger than their displayed image on the site. Therefore, we advise you to check the dimensions of the products provided before making any purchases.
Prata: provides its customers with 1 year of free plating and cleaning services to keep their jewellery in good condition.
When you are browsing our shop section, take your time to find the items you love. Once you have found an item, click on the 'Add to cart' button. Keep adding the items you want to purchase to the cart. To review your selections, click on the 'My cart' icon located at the top right of the page. If you wish to remove any items from your cart, use the 'Remove Item' button. When you are ready to complete your order, just click on the 'Check Out' button.
We accept a variety of payment methods including Credit Card, UPI, net banking, and Cash on Delivery (COD).
Once your items have been dispatched, we cannot redirect your order.